Delivery Information

We take great pride in dealing with the wrapping of ordered goods and we process each sale individually with the aim to dispatch within 2 working days of payment being received. Please see the table below to review our current delivery costings. If there isn't an option available for you, please contact-us to discuss your options

UK

Standard Delivery, Goods are dispatched via Royal Mail second Class Recorded 2/3 working days. (with the exception of greeting cards.)

Next Day Delivery, Goods are dispatched via Royal Mail Special Delivery. Order before 2pm for next day delivery (on heavier goods a carrier service may be used.)

(Monday - Thursday. Orders placed on a Friday will be delivered on Monday unless you require a Saturday delivery then please contact us as this requires an extra cost. Orders placed on Saturday and Sunday will be dispatched on Monday for Tuesday delivery.) 

Overseas

Standard Delivery, Goods are dispatched via either Royal Mail International Signed for or our chosen carrier service

Returns Policy

We honour your right to cancel an order under the distant selling regulations (2000). You have 14 days from the day of reciept to return the good's back to us. 

You must notify us before hand to let us know you are returning an item otherwise we cannot accept it. Unless your delivery is defective or damaged, it is your responsibility to return the goods at your cost. We recommend using a tracked and signed delivery method. 

Good's must be returned in a saleable condition, with tags still attached and any extra's that are included (e.g. dust bags, certificates.) Any promotional item or free gifts that were sent as part of the order must be returned also.

Refunds will be processed within a 30 day period.

Returns Address

One More Bear, Unit 204, Trentham Retail Village, Stoke-On-Trent, Staffordshire, ST4 8AX 

Delivery to United Kingdom

Delivery Type Min Weight Max Weight Cost
Second Class Recorded (FREE over £30.00) 0.00kg 4.00kg £2.99
First Class Recorded 0.00kg 4.00kg £4.99
Standard Post (for Heavier Items) 4.01kg 10.00kg £9.99
Next Day Delivery 0.00kg 3.00kg £8.99
Next Day Delivery (Heavier Items) 3.01kg 10.00kg £12.99

Delivery to EU

Delivery Type Min Weight Max Weight Cost
Standard Delivery 0.00kg 2.00kg £12.00
Standard Delivery 2.01kg 3.00kg £15.00
Standard 3.01kg 5.00kg £19.50

Delivery to Rest of the World

Delivery Type Min Weight Max Weight Cost
Standard Delivery 0.00kg 2.00kg £18.00
Standard Delivery 2.01kg 4.00kg £25.00
Standard Delivery 4.01kg 10.00kg £60.00